Customer Testimonials
Bought a beautiful Honda CRV from salesperson Giavanna Anzalone. She was amazing, caring, listened and fun. I’ve never experienced such a smooth buying transaction. She’s phenomenal.
Gary from Apple Honda is always friendly & professional …he’s a pleasure to deal with.
When I bought my car here, Bill went above and beyond in helping me. I recently went back for my oil change and tire rotation and it was fast and smooth service!
The staff here is super nice and always welcoming. The updates via text are really nice.
Joe Piacenti made getting my Honda Passport a great experience. He was friendly, open-minded, and never pushy. There were no sales games, just honest conversations and a genuine effort to help me find the right car. Joe is a veteran, and I really enjoyed getting to know him through our conversations. He treated me like a person, and his service was outstanding. If you’re looking for someone who listens, treats you with respect, and makes you feel comfortable throughout the process, I highly recommend asking for Joe. Thank you, Joe! Tam Dong
Almost 4 months waiting for a cancellation and refund, with no clear answers!
On July 17, 2026, we emailed this dealership a signed request to cancel two additional protection plans on our Honda: Tire & Wheel and Paintless Dent Protection.
On July 18, Rich Ruhs confirmed by email that he received our request and would process the cancellations the following Monday.
On August 17, we followed up by email because we still had no confirmation or refund.
Since then, I have called approximately five times. I was repeatedly told someone would check with Rich and call me back, but nobody ever did. I always had ... Read More Google - Nov 11, 2026
Joe Piacenti made getting my Honda Passport a great experience. He was friendly, open-minded, and never pushy. There were no sales games, just honest conversations and a genuine effort to help me find the right car. Joe is a veteran, and I really enjoyed getting to know him through our conversations. He treated me like a person, and his service was outstanding. If you’re looking for someone who listens, treats you with respect, and makes you feel comfortable throughout the process, I highly recommend asking for Joe. Thank you, Joe! Tam Dong
pleasant, smooth-going, as expected though more expensive than I anticipated as I was warned in the waiting room by others
Jeremy is amazing awesome help appreciate how nice and understanding they were. Definitely deserves a raise or promotion doing the right thing at all times. Thanks Chad and Jermey
(Translated by Google) I’m still waiting for a response to a formal letter I submitted more than two months ago, one month after purchasing a used vehicle here. After reviewing the paperwork, I found that the numbers didn't add up. I requested a written, itemized breakdown of the charges from both the salesperson and the office because there is an unexplained $1,900 charge.
It has now been three months since the purchase, and I still haven't received an answer. They sent me a check for less than that amount, with no explanation. I do not intend to cash ... Read More Google - Nov 7, 2026
So efficient so high-tech everything’s done by a text message and always on time, highly recommend you buy your cars from them. It’s no nonsense which today is all we want when it comes to dealers.!
I need a new key The service was quick Jose was very professional on point never tell a lie I m very happy now my remote start working
They are very efficient and usually finish your service in excellent time. There service techs are very pleasant.
Efficient, excellent and professional service! Chad the Service Manager and his crew are First Rate! Thank you!
NYS Inspection was fast and efficient. My Service Manager, Gary Smith, did a nice job keeping me apprised of the necessary work and he represented Apple Honda very well.
Our sales representative, Ricardo Rodriguez treated us as if we were members of his own family. Our experience with apple Honda was the very best in customer service and convenience that we have experienced from any car dealership, as evidenced by this being our nineth purchase of a Honda automobile. Thank you!
Apple Honda was great !! Good service and easy communication on the site.
Bonnie Campbell was very knowledgable and a pleasure to purchase a vehicle from. We will absolutely recommend her to friends and family.
Apple Honda service department is the best car repair shop I have ever dealt with.
Encantada con el trato del personal
I just finished financing my first car and this place was amazing! I want to give out a special shout to Ricardo! From the very beginning, he was extremely patient, kind, and friendly. He took the time to understand what we were looking for and showed us different options based on our preferences without ever making us feel pressured or rushed. He created such a welcoming and comfortable atmosphere, which made the entire process so much easier and more enjoyable. We truly appreciate his professionalism, honesty, and outstanding customer service. I highly recommend asking for Ricardo if you’re looking ... Read More Google - Oct 20, 2026
You see there is a moment where you should listen to your customers. I was basically called a liar by one of your service reps. Between the tone... And body language of this employee was enough for me to decide to swith dealerships and my future services elsewhere. Not all service reps are the same I have had great experiences prior.. But that day... He was the one that tainted my vision
The staff was kind and courteous and attentive. They made the whole experience feel effortless.
Gary is a pleasure he greeted me with smile and explained the details about my service .check out was smooth apple Honda has a great team my experience here is top tier they are very professional thank you so much
Great customer service! And good prices for quality work!
Gia at Apple Honda was terrific! I sold my Prius C to them after contacting several other dealers, posting my info to Kelley Blue Book, and getting email offers from the two large online auto dealers. Apple gave a written offer with the fairest price, closed at my convenience, and gave me a check the same day. Gia made the entire process a pleasant experience!
Our experience at Apple Honda was exceptional from start to finish. We were pleasantly welcomed the moment we walked in, and were immediately escorted to our salesperson, Bonnie. She was spectacular: superbly knowledgeable, efficient, and very pleasant to deal with.
I was very happy with their service and strongly recommend Apple Honda. Excellent service and friendly, knowledgeable staff.
This is our third Honda from Apple Honda. We have both leased & bought from Gia Anzalone . She is amazing! Professional & courteous from start to finish. There is a great vibe to their showroom as well. Thanks Gia & apple Honda
As usual friendly , good experience and timey.
Hello, I will definitely recommend this place to get a new car car. I went there three hours later. Everything is done ready to pick up the card the next day they’re so professional they make me feel like really, really like family and saying this just to say it, these guys are good. I was approached by Ricardo is one of the he’s such great guy and very professional. I will definitely recommend it. Thank you, Ricardo.
I’ve been very happy with the service provided by Apple Honda since I bought my Honda several years ago. Their service department is #1 in my book.
I always have a 5/5 visit with Apple. I wish they had more tire selections. But overall, I love the comprehensive car overview; I like the video of the tech reviewing the car and the printout. I also like that I don’t feel pressured into maintenance when I get there. They explain everything and give a realistic timeline. Helps a lot with budgeting. I always have Kevin as my service person, and he’s amazing. The rest of the service team is superb also. The cashier is always friendly ( sorry, I forgot his name). I’ve purchased two cars from ... Read More Google - Oct 9, 2026
Great job I was in and out in less than an hour. Your staff is always very efficient to particularly the fellow I dealt with today. coming to Apple Honda is always a pleasant experience.
(Translated by Google) They couldn't find the problem with the car and it remained the same. (Original) No le encontraron El problem a Al Carro y quedo igual
Very professional. No hard sell. Fair and open. It was perhaps the best dealer car purchasing experience that I have had.
Very professional, helpful and fair, both from the sales and financing side. Evan, Francois and Bryan were all great.
Incredible experience. Ricardo is the most wholesome salesman I’ve ever had
My sales person bill was very good As a matter of fact, everyone in the dealership was professional and nice I feel I got a good price and I absolutely love the vehicle so far
Very happy with the service department at Apple Honda. My service advisor Eddie is a great asset to your company. Please extend my thanks to Eddie.
Very helpful and good and their jobs! They take care of you and your wants and needs. Happy to have joined the Honda family 🙂
I’m happy with Apple Honda in Riverhead. I’ve taken my car for service twice. The agents are efficient. They took their time to explain what my car needed. I will keep going back for more service appointments.
I worked with Evan who was very friendly and helpful. He made the extra effort to find the car & color I wanted which wasn’t in the showroom. When I picked it up he took the time to explain how all of the features of the car worked and was very patient with me when asked a lot of questions. Also the insurance and finance people were very friendly and helpful.
In the service department, Rich is awesome! Fixed my car issue promptly and was very accommodating to my needs. Gary has been very helpful and attentive as well. Both Victor and Bill in sales are great, too. They are patient and I don’t feel pressured by them. Thanks Apple Honda!
The team at Apple Honda provided excellent service, and guided us through the sale process. They were courteous and helpful, and responded to all our questions.
Patti is the best!
We would highly recommend Apple Honda to anyone looking for a car dealership that truly values its customers. From the moment we arrived, we were greeted with a warm welcome and treated with kindness, respect, and professionalism throughout the entire process. We especially recommend working with Gia and Fritz. They were both extremely helpful, respectful, patient, and knowledgeable throughout the process. They made what can sometimes be a stressful experience feel smooth and straightforward.
It’s just a great and friendly place to find the right car on Riverhead
(Translated by Google) We had an excellent experience at Apple Honda in Riverhead. The service was amazing, and Hugo was incredibly helpful throughout the entire process. He was very kind, patient, and professional, and he made sure to answer all our questions. We really appreciate all his help and thoroughly enjoyed our experience shopping at Apple Honda. We definitely recommend them!
(Original)
Tuvimos una excelente experiencia en Apple Honda en Riverhead. El servicio fue increíble y Hugo nos ayudó muchísimo durante todo el proceso. Fue muy amable, paciente y profesional, y se aseguró de ayudarnos con todas nuestras ... Read More Google - Sep 7, 2026
We just bought our second mini van at Apple Honda and each purchase has been great! The staff is welcoming and worked to get us a great deal.
Buy your next car from Gia at Apple Honda. She made buying our CR-V Hybrid a pleasure.
These guys lied to me when I brought car in for overheating. Said they ran all tests and diagnostics and found no problems in the cooling sytem. 4 weeks later and they charge me $3200 to replace radiator, thermostat, hoses, clamps, water pump and labor and thats after I made a point to mention their shoddy work previously. Liars and theives.
Brought my 2016 CRV in for inspection..Rich Johnson checked me in..sway bar bushings were cracked...Rich brought me into the garage & introduced me to the mechanic & they showed me what needed to be done..Rich Johnson kept me informed every step of the way..people like Rich & the mechanic make the difference & CANNOT be replaced by AI
My car was serviced in a timely manner and was also kept informed on the progress which I loved. Nobody wants to see the dealership and not know what’s going on. My service advisor was Gary very informative, and friendly.
Very nice staff, very thorough and understanding.
The sales staff knew the product...No reading of the window sticker...Daaaaah. Everyone extremely helpful...Sales,Finance,Management. .Difficult time for such large purchase.They make it easy. Thanks 😊
Salesperson (Bonnie) was very helpful and very knowledgeable. Answered all questions and had good suggestions without seeming to be high pressure Worked with us to find the right car and price including trade in
Everyone is friendly and they never try to sell you parts or services you don’t need.
Excellent customer service. Gary in service was super helpful and went out of his way to make sure I understood everything. I’ve been a customer here for years and have never had a bad experience.
Very friendly employees l, and very helpful in all departments. Will recommend to others to shop there.
This is me 3rd Honda Ridgeline and salesman Joe P made a smooth transition as did the other sale team members thank you
Chad Bardua, my Sevice advisor - GREAT Omar, Cashier - kind & Price reasonable & fast THE BEST WITHIN50miles
With apple Honda, all the people that worked there are very friendly, very knowledgeable and everything else. But the bad part is they pressure you to do things to your car that are not necessary. Also, they are very pricey today. They charge me $275 for a transmission fluid change, which is just like an oil change. You take the plug out, it goes out, you put the plug back in and you refill it just like having an oil change. It's just like they keep pressuring me for a wheel alignment when I don't need one. Also the ... Read More DealerRater - Aug 8, 2026
The experience was unimpressive and unworthy of my time. I made an appointment to have a recall addressed. I showed up on time. I was informed they didn’t have the correct part and were unaware when they would. This is not service. It doesn’t not inspire trust and shows me no respect. Time for another vehicle
TEMPORARY PLATES COSTED 1,000$ I came in to buy a car for 26,000$. We tried to pay in cash but they insisted on financing so we agreed to do it with tax. Then when we were in the final steps in finalizing this deal they then hit us with A TEMPORARY PLATE COST OF OVER 1,000$ WHICH IS CRAZY WHEN THEY ARE NORMALLY 12.50$ IN NEW YORK. Never in my life have I seen temp plates cost this much (they must be made of gold or diamonds). We cancelled the deal, got our money back, and left. VERY DISAPPOINTING!!!
Manos Kontonicolas - adding review from a different account since I cannot answer to the message Apple Honda Owner put under my message. You're telling me to contact the Finance Manager, but when you call their offices nobody is picking up the phone. And when they finally do, they listen to your issue and say they're gonna call you back but they never do. The issue will be escalated from my side.
Patti is the best person to deal with. She made the process so easy, it’s stressful getting a car- she made it all so great, she is so organized Recommend 💯
Professional and excellent service Helpful and courteous representative Accommodating, quick service Would definitely recommend this dealership
Great experience. Bonnie and Eric made the process simple and easy . Highly recommend using them .
Everyone there was accommodating, was able to cater to our individual needs and assist on in purchasing a car in a very timely manner.
We are very happy with service we had at Apple Honda of Riverhead. Everyone there was very helpful so I can drive away with my car. Joe went above and beyond to make me Happy.
Service and service rep were good, they kept me informed of the process and the service was done in the expected time frame.
Rich donlon is the most courteous professional service advisor highly knowledgeable and meticulously trained chad is amazing the dealership is immaculate and will is a fantastic worker it is a pleasure doing business there as I have for 40 years thank you
My service coordinator was Jose Pena. He was very knowledgeable, kind, and professional, and explaining services to me
I had a very pleasant experience purchasing my new vehicle. Friendly, caring nice people, totally efficient and I will recommend apple Honda to other people.
My experience at Apple Honda was stress-free and positive. The buildings are clean and comfortable, and the staff helpful. Thank you to Apple Honda Sales Consultant, Keenan Stephenson, who patiently answered my questions, and offered advice and suggestions without pressure. Thanks also to Finance Director, Bryan Kerns.
Staff is professional and helpful. Service is done efficiently and in a timely fashion. Waiting area is clean.
Excellent and fast service. Great people with excellent knowledge and care. Thank you very much guys!
Professional and courteous staff from the time you arrived to the time you leave. Staff explained everything regarding the service I requested.
From beginning to end Giavanna was very attentive and did a fantastic job. She was very welcoming and got me the vehicle that I wanted and needed. She stayed in contact with me through every step of the leasing process. I will be recommending Apple and Giavanna to my friends and family.
I would say personally the service was Outstanding. They consider the preferrence of their costumer especially when it comes to budget versis the needs. I would definitely recommend Apple Honda.
Honda did a great job servicing my car, repairs were completed on time and service reps were courteous and efficient.
Shady... Went there for a new Passport -- and the finance guy could not come up with lease numbers that actually matched what they were supposed to be.. Total waste of time and walked and ended up securing a deal at Baron. It was obvious they had another buyer lined up that was willing to pay more, and they didn't want to sell me the car - the car was removed from their website shortly after. Don't believe the "leases are complicated" BS in their reply either -- they were insisting the lease payment was going ... Read More Google - Apr 18, 2026
Shady... Went there for a new Passport -- and the finance guy could not come up with lease numbers that actually matched what they were supposed to be.. Total waste of time and walked and ended up securing a deal at Baron. Salesperson was kind and professional - thats about all I can say.. Look elsewhere.
I have bought two hybrid Hondas from this dealership, a new civic (2005)and a used accord (2014). I have always trusted their service department, especially Rich Donlan advisor. I appreciate the features on my accord (am radio, right turn camera, cd player) and hope they can keep it going as long as I can drive!
Excellent service very efficient - the service person handling our car inspection, maintenance and change oil was thorough and friendly explaining in detail the work done and fees..
Just bought a 2026 Hrv from Bill. Great guy to deal with. Go see him for no hassles and red tape.
DO NOT BUY A CAR HERE
I went to buy a Honda CRV Hybrid Touring from Apple Honda. My salesman Keenan was great and I hope he moves to a better dealership. The rest of the experience was terrible.
I have bought more than 10 cars in my life and have always spoken to finance upfront. Here they refused. I repeatedly asked for my interest rate and exact payment before committing, especially since I have a co-signer and know my credit situation. They would NOT let me speak to finance and kept saying it would be handled at pickup.
I emailed ... Read More Google - Apr 3, 2026